Whataburger named #3 in customer Service
VICTORIA, Texas–Whataburger opened 70 years ago in 1950 about 90 miles from Victoria, in Corpus Christi. The chain has grown so much since then, including their recognition for their customer service. Whataburger has been voted number three in customer service in the nation, behind In-N-Out and Chick -Fil- A at number one.
Whataburger is grateful for the recognition and for all their customers who have made this possible. Chief restaurant officer Rob Rodriguez let us in on a key point that has helped their staff shine.
“It really starts with our family members, actually our employees we call them family members, and I think one of the things that makes a difference is that we treat them like family. Want them to feel at home and when we do that right, Tania, they make our customers feel at home and make our customers feel like family,” said Rodriguez.
Whataburger wants to keep up their good work and continue putting smiles on all their customers faces.