Cuero Health Announces Discontinuing of Central Scheduling Line
Cuero, Texas: In order to reduce patient confusion and frustration, Cuero Health and all clinics under the Cuero Health umbrella will be removing the Central Scheduling line of 1-833-242-3627. Effective immediately, patients are asked to contact each clinic directly rather than call the Central Scheduling line.
“While the hope that the creation of the Central Scheduling line would streamline our process and increase patient satisfaction when scheduling appointment, the execution was unfortunately flawed and it indeed caused frustration for our patients. After receiving a negative reception, it is important for our patients to know they have a voice and we at Cuero Health listen. That is why we are removing the Central Scheduling line and returning the process of having our patients’ contact their clinic directly to make their appointment,” said Lynn Falcone, CEO of Cuero Health.