City of Victoria services update

Update #27

August 30, 2017

3 pm


The Federal Emergency Management Agency has opened a registration process for people who have been significantly impacted by Hurricane Harvey and have no other available resources available to help in their recovery. Register at or download the FEMA app. Applicants should make certain they keep their registration number. This is critical in processing the application for assistance.


Water and ice will be available at the distribution center today (Wednesday) at the Victoria Community Center, 2905 E. North Street. The hours for the distribution are 11 am to 6 pm.


The temporary courtesy HOUSEHOLD WASTE drop off sites at Solid Waste Department offices at 1701 SW Ben Jordan and the Del Norte Complex at 8505 N. Navarro (Enter on Bingham) will be open through Friday from 8 a.m. to 6 p.m. This is for household trash only. Construction and storm debris will not be accepted. Trash should be in plastic bags when taken to the drop off location.

Residents should NOT leave trash at the gates when the centers are closed.

Residents who do not want to wait for city crews to pick up yard debris from Hurricane Harvey may take limbs to the Compost site located next to the landfill at 18125 FM 1686 beginning Wednesday. The compost site will open for limb and brush drop off from 7 a.m. to 5 p.m. Loads must be secured and covered. There is a fee based on the size of load.

Regular collection of household trash will resume on Monday. Solid Waste crews have been hard at work since Saturday to clear streets of debris, brush, low hanging limbs, power lines and cables, to provide for access for the trash trucks.

The regular scheduled residential pickup is for household trash only. No brush, construction debris, yard waste or recycling will be picked up.

Residents who have more household trash than will fit in their container may use their yellow and green recycling cart for excess trash. Additionally, residents may use plastic bags and other garbage cans for excess trash. All trash carts must be at least five feet away from the nearest object, including parked vehicles.

A contractor, AshBritt, will be collecting the yard waste and other hurricane debris by neighborhood at no charge to the resident. The schedules will be announced at a later time.

Residents may take their tree limbs and yard waste to the Regional Compost site at 18125 FM 1686. All loads must be secured and covered. The normal fee will apply based on the size of the load.

Landfill and compost facility will open Monday from 8 am to 5 pm.

Commercial garbage pick-up resumed this morning.


The boil water notice is still in effect for any tap water that will be consumed. Water that will be used for drinking, cooking, and brushing teeth should be boiled for two minutes.

Residents still awaiting power should unplug their major appliances or flip breakers to prevent damage to appliances when the power is restored.

With 600 people now working on power restoration for AEP and another 300 people working for Victoria Electric Co-op, progress is being made on a daily basis.

AEP estimates that at least 95% of customers in Victoria will have their power back by late Saturday night. In Bloomington and Placedo, the work is continuing to restore power to the substations. Once that work is completed, the crews will be able to move out onto the lateral lines and homes will begin to be restored.


The Red Cross has opened a website to allow family members to check the safety of other members who have evacuated to Austin. The site,, allows evacuees and their loved ones in other locations to make contact with each other. The site registrations are confidential and accessible only for those registered with the service. People impacted by the storm can register as “Safe and Well” and family and friends can search the list of those who have registered themselves as “Safe and Well.”