City of Victoria makes pothole repair progress

The City of Victoria Public Works is in the process of hiring another street repair crew and soon will purchase an additional patch truck to better address pothole repairs.

Although the city’s streets division continuously fills potholes, the need is ongoing, Public Works Director Donald Reese said. The City is responsible for more than 300 miles of roadway in Victoria, which is divided into eight zones. The goal is to reach each of those zones at least four times a year. As the streets division moves into a zone, the crews drive the roadways looking for potholes. The zone-based work accounts for most of the pothole repairs.

The City’s street repair crew also filled 745 potholes reported by residents in a 12-month period ending in September.

“Our goal is to address pothole reports within 48 hours,” Reese said. “Customer service is our priority, and we want to be responsive to those calls, even if it pulls the crews away from their scheduled zone for the repair time. Many times, the individual requests for pothole repairs are completed the day they are received.”

Weather also plays a large part in the volume of work the City experiences. When several days of rainy weather occur, pothole report volume increases dramatically, Reese said. As the winter months approach, rain increases, resulting in more breaches in street surfaces.

Reese said that the new truck and crew additions will help the City better respond to zone-patching work and individual repair calls. Reese said he already is in the process of hiring staff for the new crew.

“Once they are on board, they will begin training on one of the existing patch trucks, so they are ready to hit the road when the new truck arrives in March,” Reese said. “The addition of another truck and crew will help us make even more headway in this work.”

Victoria residents can report a pothole by submitting a service request at or by contacting Public Works at 361-485-3160.

The information in this article was sent in a press release from the City of Victoria.