Be cautious when buying hearing aids from companies selling over-the-counter, says Attorney General Ken Paxton

Hearing aids are not FDA approved

AUSTIN, Texas – Texans are warned by Attorney General Ken Paxton to be careful when considering buying from companies selling over-the-counter hearing aids, especially online or by mail order. Several of these hearing devices sold this way are not approved by the Food and Drug Administration (FDA). They are marketed as medical hearing devices, but contain low-quality amplifiers.

When purchasing a hearing aid, remember these tips:

  • Get a hearing screening and recommendation from a hearing professional who can tell you what type of hearing device will work best for you.
  • Remember that over-the-counter hearing aids are not FDA-approved. Some companies will deceptively state that they are “registered” to imply
  • that the FDA has endorsed or approved them. It has not.
  • Before purchasing, research the seller with the Better Business Bureau. Read online reviews and endorsements skeptically, unless you know and trust the source.

Call toll-free 1-800-621-0508 or file an online complaint here to report suspected deceptive marketing to the Texas Attorney General’s Consumer Protection Division.