BBB: Federal Racketeering Charges Filed Against Arlington Moving Company

A federal grand jury has indicted 12 people on criminal conspiracy and racketeering charges in relation to a nationwide moving company scam. One of the companies – President Moving Services based out of Arlington, Texas – was the subject of a 2018 Better Business Bureau investigation. The Department of Justice says the individuals used several affiliated moving companies located throughout the United States.

The indictment alleges the moving scheme operated between April 2013 and July 2018. The defendants are accused of stealing from customers who hired them to move their household goods. To trick victims, the businesses allegedly lied to consumers about how long their companies had been operating, saying they had been in the industry for years when the companies had only been created a few months prior.

Once contacted, the businesses allegedly provided moving estimates that were much lower than their competitors, only to later increase the price once the customer’s household goods were inside the moving truck. The allegations mirror what BBB discovered in its own investigation. Complaints filed with BBB allege President Moving Services, also known as President Moving and Storage LLC, demanded thousands of dollars more than the agreed upon price for an interstate move. Additionally, both the Department of Justice and BBB found consumers who claim they never received their household goods.

The Department of Justice says it found the individuals defrauded more than 900 customers. To date, BBB has received 91 complaints against President Moving Services, with 69 receiving no response.

The Department of Justice has asked victims to call the Victim Hotline at 1-800-424-9071 or email

To see BBB’s original news release on President Moving Services, click here.