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UPS warns of delivery delays after surge in online shopping

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DALLAS (AP) - UPS says some package deliveries are being delayed because of an unexpected flood of orders from online shoppers after Thanksgiving.

Company spokesman Steve Gaut said Tuesday that UPS was adding one or two days shipping time for some deliveries. He would not specify how many deliveries.

UPS is expected to return to normal operations with fewer delayed shipments by the end of Wednesday. Gaut said the company had reassigned about 400 back-office workers to sorting facilities and delivery routes and rented more trucks to deal with the "bubble" in deliveries.

Customers have been complaining to the company on social media, marking an inauspicious start to the crucial Christmas shopping season for Atlanta-based United Parcel Service Co.

Along with rival FedEx Corp., UPS has benefited greatly in recent years from the growth in online shopping.

To track your package you can visit UPS website here. 

If you need to get in touch with UPS Customer Service, you can call this number 1-800-742-5877 (1-800-PICK-UPS®) or you can visit the online help center here 

(Copyright 2017 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)
 

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